Privacy Policy of KEAO Media International UG

 

Introduction

We (“we”, “us”, “our”) at KEAO Media International UG take the protection of the data of users (“user” or “you”) of our website and/or mobile app (the “Website” or the “Mobile App”) very seriously and are committed to protecting the information that users provide to us in connection with their use of our digital assets (“digital assets”). We are also committed to using your data in accordance with applicable law.

 

This privacy policy explains our practices regarding the collection, use, and disclosure of your data through your use of our digital assets (“Services”) when you access the Services via your devices.

 

Please read this Privacy Policy carefully and ensure that you fully understand our practices in relation to your data before using our Services. If you have read and understood this policy and do not agree with our practices, you must stop using our digital assets and Services. By using our Services, you acknowledge and accept the practices described in this Privacy Policy. Continued use of the Services signifies your consent to this Privacy Policy and any amendments to it.

 

In this Privacy Policy, you will learn:

• How we collect data

• What data we collect

• Why we collect this data

• With whom we share the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle data of minors

• Updates or changes to the Privacy Policy

 

 

 

What Data Do We Collect?

We may collect two types of data:

 

• Non-identifiable and non-personal information, which you provide during registration or that is collected through your use of our Services. This includes mainly technical and aggregated usage information that cannot be linked to you.

• Personally identifiable information, i.e. data that can identify you or could identify you with reasonable effort. This may include name, email address, address, phone number, IP address, and more. If we combine personal and non-personal data, we treat the combined data as personal.

 

 

 

How Do We Collect Data?

We collect data in the following ways:

• When you use our Services, we may collect usage, session, and device data.

• When you contact us directly via communication channels (e.g. by email with feedback or inquiries).

• From third-party sources as described below.

• When you register or log in via a third party like Facebook or Google.

 

 

 

Why Do We Collect This Data?

We may use your data for the following purposes:

 

• To provide and operate our Services

• To develop, customize, and improve our Services

• To respond to your feedback, inquiries, and requests

• To analyze usage and demand patterns

• For internal analytics and research

• To enhance data security and fraud prevention

• To investigate violations and enforce our terms and comply with legal requirements

• To send updates, news, promotional content, and other information related to our Services (you can opt-out of marketing emails anytime by clicking the unsubscribe link)

 

 

 

With Whom Do We Share Your Data?

We may share your data with service providers to support the operation of our Services (e.g. third-party hosting or tech support).

 

We may also disclose your data:

(i) to investigate or prevent illegal activity or misconduct,

(ii) to exercise or defend legal claims,

(iii) to protect our rights, property, or safety or that of our users or the public,

(iv) in the event of a company merger, acquisition, or asset sale,

(v) to trusted third-party providers for processing or storing data,

(vi) to improve your user experience with third-party collaboration.

 

We may freely share non-personal data at our discretion.

 

Note: If our Services include social interaction (e.g. forums or blogs), anything you post may be read, collected, or used by others. We advise against sharing any sensitive personal data publicly. Uploaded content is shared at your own risk.

 

 

 

Cookies and Similar Technologies

We use cookies, web beacons, scripts, pixel tags, and similar technologies (collectively “Tracking Technologies”) to improve user navigation, performance, personalization, security, and fraud prevention.

 

Read more in our Cookie Policy.

 

Note:

Without your consent, we will not share your email or personal data with advertising networks.

 

If we work with ad services, targeted ads may appear based on your recent browsing behavior. These may involve third-party cookies and tracking. These are governed by third-party privacy policies.

 

 

 

Where Do We Store the Data?

We and our trusted partners and providers are located worldwide. Accordingly, we store and process all non-personal data in various jurisdictions.

 

Personal data may be stored or processed in the United States, Ireland, South Korea, Taiwan, Israel, and other regions as needed to provide our Services or comply with legal requirements.

 

 

 

How Long Do We Retain Data?

We retain collected data as long as needed to provide our Services, meet legal and contractual obligations, resolve disputes, and enforce our agreements.

 

We may correct, complete, or delete inaccurate or incomplete data at any time.

 

 

 

How Do We Protect Data?

Our digital assets are hosted on platforms that provide us with infrastructure, storage, and secure access (e.g., HTTPS). Data is stored on secure servers protected by firewalls.

 

For eCommerce and payment processing:

All payment providers we use comply with PCI-DSS standards, ensuring secure handling of credit card data through physical, electronic, and procedural safeguards.

 

Despite all efforts, we cannot guarantee absolute data security. You are advised to use strong passwords and avoid sharing highly sensitive information over email or instant messaging.

 

 

 

How Do We Handle Minors’ Data?

Our Services are not intended for individuals under the age of legal majority. We do not knowingly collect data from minors. If we become aware of such use, we may block access and delete the data.

 

We reserve the right to request age verification.

 

 

 

Use of Data

We only use personal data:

• When necessary to fulfill or enter into a contract

• To comply with legal obligations

• To support our legitimate business interests, as long as your rights are not violated

 

 

 

Your Rights (EU Residents)

If you are a resident of the EU, you have the right to:

• Confirm whether we process your data

• Access your stored personal data

• Receive your data in a portable format

• Request correction or deletion of your data

• Object to or restrict processing

• Lodge a complaint with a supervisory authority

 

Please note these rights are not absolute and may be limited by legal or business obligations.

 

 

 

Data Transfers Outside the EEA

We may transfer data internationally, including to countries outside the European Economic Area (EEA). Such transfers only occur where adequate data protection standards exist, and contractual safeguards are in place.

 

 

 

California Consumer Privacy Act (CCPA) Rights

If you are a California resident, you may have the right under the CCPA to request access to and deletion of your personal data.

 

We do not sell user data for CCPA purposes.

 

If you are under 18 and have posted content on a public part of our Services, you may request its removal by emailing us with the subject “California Removal Request.”

 

 

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website. We encourage you to check this page regularly. Continued use of the Services after changes signifies your acceptance of the updated terms.

 

 

 

Contact

If you have any questions regarding this Privacy Policy or the data we collect, please contact us at:

 

KEAO Media International UG.

Alois-Lödige-Straße 9

33100 Paderborn, Germany

Email: support@keao-media.com

 

 

 

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